Work Item Types

A work item type is just a label that can be used to indicate the kind of work item that has been created. Work item types are currently "hard-coded" into Ravetree and include: Defect, Epic, Sub-Task, Support Ticket, Task, and User Story. The default work item type is "Task", as that is the most common kind of work item. These labels can be useful when filtering work items. We have plans to allow users to customize work item types in the near future.